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Terms and Conditions

1.This contract contains the entire bargain between us and in the case of any inconsistency between these terms and the terms of any other contract documents sent by you to us (whatever their respective dates) in respect to the goods, these terms shall prevail. These conditions shall apply except as may be expressly agreed by us in writing. Any concession or waiver made by us at any time shall not prejudice the exercise of our rights hereunder.

2. a) Delivery date(s) means date(s) upon which the goods are ready for despatch to the point of delivery specified. b) All deliveries must be taken up by the final delivery date stated in the contract. c) The promised delivery date specified is a genuine forecast in the light of the current conditions, but it is given without legal commitment and we accept no liability if in the event we are unable to meet it.

3. a) In the event of our costs increasing between the hereof and the actual date of the delivery owing to wars, Queen's enemies, defence measures, imposition of new customs, excise or other duties or taxes, or increase of customs, excise or other duties or taxes, increase in the cost of raw materials or labour, scarcity of labour or any other cause whatsoever, the price at which your order is booked may be increased in respect of that portion of the Order which is undelivered on the day when written notice of such increase in the costs shall be given by us to you. b) In the event that you fail to take delivery of any part of the goods in accordance with Condition 5(a) above, we shall be entitled by notice in writing to you to increase the price of the goods remaining undelivered to our standard price or prices ruling on the actual date of delivery.

4. a) If events beyond our reasonable control prevent us from delivering any goods by the appropriate date, such date shall be postponed for a reasonable period. Beyond such period we may without liability cancel this contract as regards such goods, or we may without liability cancel this contract as regards such goods unless the products either have been, or are in the course of being made, or have been appropriated by us to this contact. b) If, by reason of any such circumstances we are prevented from supplying you with the full quantity of the goods delivered under this contract and also at the same time maintaining if full our other business, then we shall be at liberty to withhold, reduce, or suspend delivery to you to such an extent as we shall consider reasonable and equitable in all the circumstances. c) We shall give as much advance notice as possible of any proposed action by us under paragraph (a) or (b) above to enable you to make alternative arrangements for the purchase of the goods during the period of reduced or suspended delivery, and in this event you will be free to purchase from other suppliers your requirements of the goods to make good your anticipated or actual deficiency but we shall not be bound to acquire by purchase or otherwise additional quantities of the goods from other suppliers.

5. a) Complaints on quality will only be considered provided notice in writing is given to us within 28 days after receipt of goods by you or your agents and the defective goods are placed aside for inspection by our representative. This shall be a condition precedent to giving of any credit allowance in respect of replacing the goods alleged to be defective. b) Our liability in respect of goods proved by you to be defective is limited to giving you a reasonable credit allowance in respect of (or at our option to replacing at the point of delivery specified overleaf) the goods, but in no circumstances will our maximum liability here-under exceed the invoice value of the defective goods. c) In particular, we shall not be liable for - (i) adverse effects resulting from the application to the goods of any process, operation or treatment, unless specifically recommended by us and we have agreed to be so liable, nor (ii) for any goods which have been cut or processed by you in a way or damage after the risk in the goods has passed to you (iii) any expenditure incurred by you in respect of goods proved or alleged to be defective, nor (iv) loss of profit not for consequential loss of any kind to you however caused. d) Claims for loss or damage in transit of goods shipped at our risk will only be considered if made so as to reach us within such period as will enable a valid claims to be made against the carrier. e) In the event of your failure to give us notice as specified in paragraph (a) or (d) above, your claim shall be deemed to have been waived and shall be absolutely barred. f) Where a complaint or a claim has been made in respect of goods proved or alleged to be defective we may suspend further deliveries of goods under this contract until the validity of such complaint or claim has been finally determined and in such events the applicable delivery date(s) shall be postponed accordingly. g) If on or after delivery we make any allowance to you in respect of any claim and such allowance is accepted by you, no further claim may be made by you in respect of that matter.

6. a) If you purport to cancel this contract or refuse to accept delivery of goods hereunder, you will be liable to us for the full contract price. b) We shall be entitled to charge interest at the rate of 1.5% per month on: (i) all overdue payments (ii) the price of any goods of which you shall have failed to take delivery until the date they were actually delivered to you or otherwise disposed of. c) We shall be entitled to suspend or cancel further deliveries under this and any other contract between you and us: (i) if payment is overdue or (ii) if you shall have failed to take delivery of any goods or (iii) (after notice) if and to the extent of the goods delivered would exceed, your credit limit whether or not advised to you and whether or not payment is overdue. d) For the purpose of this condition time of our receipt of payment shall be of the essence of this contract. e) You shall not be entitled to withhold or set off payment for goods delivered for any reason whatsoever.

7. a) The risk in the goods shall pass to you when we deliver the goods in accordance with the terms hereof to you or to your agent or other person to whom we have been authorised by you to deliver the goods, and we shall have no responsibility in respect of the safety of the goods thereafter and accordingly you should insure the goods thereafter against such risks (if any) as you think appropriate. b) However, the ownership of the goods shall remain with us and we reserve the right to dispose of the goods until payment in full for all the goods has been received by us in accordance with the terms of the contract or until such time as you sell the goods to your customers by way of bona fide sale at full market value.

8. This contract contains all the terms and conditions of purchase and the sale relating to the supply of the goods to which it relates. No further conditions will be recognised by or binding on either you or us apart from the actual quantities, prices and delivery dates notwithstanding that such conditions may be annexed to any documents exchanged between us relating to this contract or the supply of goods hereunder.

9. This contract shall be interpreted exclusively according to the laws of the United Kingdom (as it applies in Northern Ireland) and you hereby accept the jurisdiction of such courts, whether in the United Kingdom or elsewhere, as we may nominate for the purpose of trying any action arising out of this court.

10. While we try and ensure that all prices on our Web site are accurate, errors may occur. If we discover an error in the price of goods you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

Delivery Information

Medicon Ireland intend to deliver every order* within 2 working days** from the date of contract & within 4 working days from the date of contract in GB. Wherever possible Medicon Ireland will endeavour to deliver to you within this timeframe. It is however possible that an order may be delayed and should this occur Medicon Ireland reserve the right to extend this delivery period up to a maximum period of 10 normal working days.

* Applicable to orders placed within Northern Ireland, Republic of Ireland only.

** The term 'working days' means Monday-Friday, excluding bank and legal holidays.

Failure to deliver your order within 10 working days constitutes a failure on the part of Medicon Ireland to deliver to you the customer and should this occur you have the right to cancel your order with a full refund. Please note that should our courier attempt to deliver an order within this stated timeframe, this constitutes us fulfilling our obligation to deliver within the stated timeframe. This refers only to delivery within the aforementioned timeframe and does not refer to any other aspect of our performance of contract of sale. It does not affect your right to cancel your order as per Terms & Conditions - 'Order Cancellation & Return of Goods'.

The time period stated for order fulfilment is approximate only and Medicon Ireland accepts no liability if we are unable to meet it due to acts of God, war, flood, fire, labour disputes, strikes, lock-outs, riots or civil commotion, malicious damage, explosion, governmental action or for any other reason beyond our control.

In the unlikely event that an item is out of stock and we are unable to fully complete your order, your order will be cancelled or part-fulfilled. If this situation occurs we will contact you by email and amend both your order and your payment accordingly. We will not place your order on back order.

Orders can only be delivered to Northern Ireland, Great Britain and the Republic of Ireland.

Courier Details for orders placed (Northern Ireland & Republic of Ireland only)

Using the mobile number you provide, the courier will send an SMS specifying the 1-hour window in which to expect delivery.You have the option to reschedule to a more suitable day from your mobile device. 

Order Cancellation & Return of Goods

An order may be cancelled upon request by email, up to but not including the point where its order status is 'Awaiting Dispatch'. From this point an order has entered our dispatch process, and cannot be cancelled until it has been received following delivery. Following receipt of goods the customer can cancel the contract between themselves and Medicon Ireland by emailing info@mediconire.com in accordance with our Returns Policy. For further information please refer to our Returns Policy.

On cancellation of the contract of sale between yourself and Medicon Ireland, Medicon Ireland will endeavour to refund your credit/debit card the appropriate amount within 7 days, and not later than 30 days.

Responsibility for returning goods to Medicon Ireland rests with you the customer.

Failure to return goods promptly following cancellation of an order will result in a refund being delayed. You the customer are liable for costs associated with return, unless the goods are faulty or were delivered in error or outside of the agreed delivery period, in which case Medicon Ireland will be responsible for costs associated with return. In these circumstances Medicon Ireland will refund to your credit/debit card the cost of return delivery in addition to any refund you are entitled to receive.

In the event that goods are returned to Medicon Ireland and are subsequently found to be in a used, damaged or otherwise unsaleable condition, or in any condition other than that which the goods were sent to the customer, Medicon Ireland is not obliged to offer a refund to the customer. In this instance Medicon Ireland will offer to post the goods back to the customer, or dispose of goods on the customer's behalf.

Should you fail to return goods to Medicon Ireland within 30 days of authorisation to do so, you will be liable for the cost of the goods, the direct costs incurred by Medicon Ireland in recovering the goods, and we will commence proceedings against you for breach of your statutory duty to take reasonable care. We will not automatically accept any returns after 30 days.

Should you return goods to Medicon Ireland without prior authorisation to do so your refund might be delayed.

Should you return goods which you allege are defective but are subsequently found not to be so, Medicon Ireland then reserve the right to charge a reasonable depreciation or handling fee, depending on the specific circumstances.

Goods can only be returned by post to Medicon Ireland, Unit 1a/1b Meridian Estate, Carnbane Business Park, BT35 6QH.

Medicon Ireland reserve the right to charge a reasonable administration fee to cover our costs, if a customer fails to meet any of the conditions described above when cancelling an order or returning goods to Medicon Ireland.

In the unlikely event that you receive goods or quantity of goods different to that ordered, or goods that are damaged or defective, Medicon Ireland shall offer replacement or refund.

Promotion Codes

Enter Promotion Code at Check Out. Only One Promotion Code can be used per customer. Promotion Ends 30/06/2018, until stock lasts. 



MHRA Contact Information

Contact: MHRA, 151 Buckingham Palace Road, London, SW1W 9SZ.
Email: info@mhra.gsi.gov.uk.
Telephone: 020 3080 6000.
020 3118 9803.





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